Terms & Conditions
(Effective October 2019)
By using any website, domain, service, application or product owned or operated by Terlane Design Studio, signing up as a client or any Service, you agree to be legally bound by these Terms and Conditions of Use (these Terms), including those terms and conditions incorporated by reference. We may revise these Terms at any time by updating this posting. You should visit this web page periodically to review these Terms and Conditions because they are binding to you.
You acknowledge and agree that we shall have the right (but not the obligation) in our sole discretion, to pre-screen, refuse or remove any project and/or user-provided content that violates these Terms or is otherwise objectionable, including, without limitation, projects or content that are illegal, obscene, indecent, defamatory, incites religious, racial or ethnic hatred, or violates the rights of others. Activity that is brought to our attention which appears in our sole judgment to violate the law will be brought to the attention of the proper authorities. You acknowledge, consent and agree that we may access, preserve, and disclose your account information and content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third-parties; (d) respond to your requests, property, or safety of the rights, property, or safety of our users or the public.
Description of Services
Terlane Design Studio, LLC has a virtual office of a team of designers that creates 100% original and customized graphic design services for the U.S. and Canada client base.
If you are not satisfied with the initial presentation provided by us, you may request a refund within 7 days of the project start. If we receive your refund request after the 7 days, we won't be able to process your request. However, because we want to be sure you receive the best client care possible, you will still receive unlimited concepts and revisions until the final approval of our designs.
In addition, refunds are only available to the actual Client for whom the design was created. No refund is available for design firms or for those who order our design services on behalf of another entity. Furthermore, you shall forfeit the right to the refund outlined above if you request additional revisions to any of the initial concepts. You shall also forfeit the right to the refund outlined above if you request additional revisions to any of the initial concepts. You shall also forfeit the right to a refund if you do not respond in a timely manner to a status notification from us. Additionally, you acknowledge that you will have no right (express or implied) to use any of the work produced by us, nor will you have any ownership interest in or to the same.
Copyrights & Trademarks
All the rights of the artwork Terlane Design Studio have created and designed for specific client belong to the client for which it was designed. Terlane Design Studio does not hold any rights to the design created for a client.
Terlane Design Studio does not file a trademark application with respect to the artwork designed for its client. The client is free to register as a trademark for the artwork created for it by Terlane Design Studio.
In the event that payment for any design is not made in accordance with the payment policies of Terlane Design Studio, then all client's rights in and to the design created for it, including any trademark property, will immediately revert back to Terlane Design Studio.
Terlane Design Studio warrants that its designs are of its own creation and are not copied from or inspired by existing designs or trademarks but does not warrant that a design the same or similar to that designed by it, but of which it was not aware at the time of its creation, does not exist.
If for some coincidental reason any artwork designed by Terlane Design Studio looks identical to another party's design, Terlane Design Studio will provide a free redraw session with a new set of design concepts.
Terlane Design Studio uses PayPal to process your payment. We do not retain your credit card information on our server.